Remote360 is an application that enables IT administrators to securely connect to and remotely operate BlackBerry devices of their organization.
Currently, if users are having issues with a BlackBerry device, they must schedule an in-office meeting with a representative of their IT department. Frequently, the actual time to diagnose and fix a BlackBerry issue takes up only a small fraction of the total time to have the issue addressed. Remote360 greatly reduces time to resolution by allowing an administrator to remotely resolve software issues, thus saving a company time and costs.



